call us +91 7094457722 email us admin@fixodo.com Timings 09.00 AM - 07.00 PM (Mon - Sun)

FAQS

FAQS

How do we contact you?

You can reach out to us by filling the query form provided below or by contacting us on the numbers mentioned.

What mode of payments do you have?

You can now opt from arrange of payment options including credit card, debit card, e-wallets and netbanking. You can also choose to pay us by cash after the service.

Do we have to buy the supplies or do you provide it?

All components will be procured and billed at actuals or alternatively you can procure the goods for installation.

Does someone have to be home when we call for the service?

We recommend our customers to be present at home to interact with our professionals and explain the problem.

Do you charge on hourly or daily basis?

With highly competitive pricing, we charge customers a fixed flat rate based on the service provided.

Do you provide warranty for your services and supplies?

We only bring in certified professionals assuring you of the service quality provided. Also, direct seller warranty is applicable for all supplies procured by us.

Are there any benefits of using the app/website?

Undoubtedly! Our website and app has been designed to ensure ease of booking. Book a service, choose a convenient date and time all within less than 2 minutes. With the help of our advanced tracking system you'll know when our professional is at your doorstep to help you with that almighty task as you sit back and relax.
Additionally, there will be exclusive offers in the app and website throughout the year.

How can I share my feedback? (or) What do I do if the service is unsatisfactory?

After each service is completed, our customers are asked to rate the service on the mobile app or feedback book. Additionally, a member of our customer care team will call you post completion of the service for your valuable feedback. You can also email us at support@fixodo.com or call our customer care team on 7094457723.